Privacy Policy

Last updated: March 2026

1. Introduction

Actium Chat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-model AI platform.

2. Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication credentials through our identity provider (Clerk).

Conversation Data

We store the messages you send and receive through our platform, including any files you upload. This data is encrypted at rest and in transit.

Usage Information

We collect information about how you use our platform, including API requests, model selections, and token usage for billing purposes.

3. How We Use Your Information

  • To provide and maintain our services
  • To process your transactions and send billing notifications
  • To improve our platform and develop new features
  • To communicate with you about updates and support
  • To detect and prevent fraud or abuse

4. Data Retention

We retain your data for as long as your account is active. Conversation data is retained based on your organization's settings. You can request deletion of your data at any time by contacting support.

5. Data Security

We implement industry-standard security measures including encryption at rest (AES-256) and in transit (TLS 1.3), row-level security in our database, and regular security audits. Our infrastructure is SOC 2 Type II compliant.

6. Third-Party Services

We use third-party AI model providers (OpenAI, Anthropic, Google) to process your requests. Your data is sent to these providers only when you initiate a conversation using their models. Each provider has their own privacy policy governing data handling.

7. Your Rights

Depending on your location, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, data portability, and objection to processing. Contact us to exercise these rights.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@actium.chat.